Principais Cases


Financial Services (credit and collection)
2010 – present

Services Provided

  • Interim CEO focused on restructuring, increasing margins and expanding the company. 2-year project and a 1-year renewal in order to ease the transition process
  • Execution of 2 Buy-side and 3 Sell-side M&A transactions
  • Participation in the consulting board since 2013 and in the administration board since 2016.


  • Management professionalization through the implementation of an organizational chart
  • Result-driven management: discontinuing clients, regions and products with low margins
  • Strict financial control and planning: implementation of committees and better corporate governance habits 
  • Structuring and implementation of the report methodology for shareholders (value creation process monitoring)
  • Implementation of a variable pay plan for the main managers and a partnership model for the directors
  • Preparing the company for the external audit and M&A process
  • Integration of the directors and consulting board with German group Bertelsmann/Arvato


  • EBITDA 5 times bigger 24 months after Setter joined the company 
  • Net loss reversal to a net margin superior to the industry average
  • Success in the sell-side transaction to Bertelsmann/Arvato group


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Rua Joaquim Floriano, 72, conjunto 41
Itaim Bibi, São Paulo, 04534-000
+55 (11) 3073-1690